Train
Add a public website, supporting documents, and facts that are not already published online.
A trained representative for every visitor
An AI sales avatar that presents, answers, qualifies, and hands over.
Train an AI representative on your website, documents, and business-provided facts. Let visitors speak with an avatar or use text chat, then bring in a person when the conversation needs one.
Usherdesk
Disclosed AI representative
01Avatar or text chat
02Website and document training
03Configurable qualification
04Live human takeover
How it works
Create one representative and deploy it wherever the conversation starts.
Present
Choose an available avatar and voice, or use the same trained representative as a standard text chat.
Qualify
Define the questions and contact fields that matter to your business and decide when to ask them.
Take over
Receive a new-conversation notification and enter the live session from the web or mobile communication experience.
Built around the sales conversation
A presentable front line with a clear route to your team.
Usherdesk does not claim perfect answers, automatic recognition of returning visitors, or self-service custom-avatar creation from an uploaded photo.
Avatar or chat
Offer a face-to-face AI avatar experience or a familiar text panel from the same trained representative.
Business knowledge
Ground responses in your website, uploaded documents, and facts added by an administrator.
Qualification and capture
Collect contact information and qualifying answers according to the workflow your business defines.
Human takeover
A person can enter an active session when judgement, reassurance, or a direct conversation is needed.
Create the representative first